What Is Telecom Billing Management? How Real-Time Tracking and Other New Technologies Put an End to Shock Billing (and the Mastodon Vendor Era)
In the mastodon era of telecommunications (think: huge companies; slow, lumbering change), telecom billing and charging was a complex and error-prone process that frustrated both the phone companies and their customers. But times have changed – a lot, and for the better. So, let’s dive into the evolution of telecom billing software, and how it is liberating telcos and users alike from high prices and low choices.