Technology

AI is reshaping telecom with smarter networks, personalized services, and enhanced security – but where do you (the telecom human!) fit in, and how can you avoid getting mired in the muck of mediocre results? In this human-created blog story, we look at how you can take charge of AI to turn the hype into real gains for your business.

As it becomes harder and harder to make a profit off data reselling, telecom operators are turning to value-added services (VAS) to drive growth and enhance customer satisfaction. In this story, we explore how telecoms are leveraging VAS to unlock new new revenue streams – and transforming the industry as they do it.

There is a powerful synergy between IoT and 5G, and it’s having a massive impact on the telecom industry – right now. In this blog story, we explore the trends, benefits, and use cases of IoT in telecommunications in the 5G era, in order to uncover what the future holds not just for telecoms, but also for businesses (and consumers) in every sector.

There are so, so many apps that can support mobile communications and team collaboration for businesses: at home, in the office, even across geographical boundaries. So many in fact that many businesses are finding themselves overwhelmed by the different channels, or even constrained by the limits of each app’s capabilities. In this story, we take a look at an alternative for the remote workplace: Fixed Mobile Convergence (FMC). Read on to find out how this mobile communications alternative is changing the UCaaS game once again.

5G is here, but so many questions remain. Where is the telecom world heading with it? How do 5G networks work? Is a 5G platform worth investing in? And what regions are making good headway? Here, our investigative team at PortaOne tries to collect all the answers and figure out once and for all what today’s communication services providers should do with 5G.

Looking for some new ideas for expanding your cloud PBX service? You’ve come to the right blog. True, this may at first seem like a typical PortaOne big-picture story about the history of change in telecom – but in reality it’s an idea factory for unlocking new cloud PBX and call center revenue streams. (And cultivating stronger customer relationships while you’re at it.)