Stories linking everyone in Telecom
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Technology

Tech trends in the telecom industry, and the latest updates on PortaOne products.

Why voice AI operators can't tell you what one customer costs them
itadmin

Why Voice AI Cost Per Customer Is Still a Mystery to Operators

Why can’t most voice AI operators tell you what a single customer actually costs them? Behind every AI call sits a fragmented multi-vendor stack generating charges across different billing units and cycles. Discover the hidden production costs that standard pricing pages completely leave out.

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WebRTC for CSPs: Why it`s no longer optional. It’s the Technology That Makes a Modern Business Offer Possible
Svitlana Melnychuk

Enterprise WebRTC Is No Longer Optional: Find Out How This Technology Is Helping CSPs Offer a Competitive Modern Business Service

WebRTC is no longer a “nice to have” technology for CSPs serving enterprise customers. As businesses expect their communications to work instantly across browsers, mobile apps, and modern workflows, WebRTC has become the foundation for delivering secure, flexible, and easy-to-deploy business communications services. Read on to learn why.

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AI Billing Déjà Vu or Just a Discipline Gap
Roman Khalenkov

AI Billing: Déjà Vu or Just a Discipline Gap?

AI billing systems exist today, but the real challenge lies in execution. As AI startups scale, fragmented systems, limited cost visibility, and misaligned pricing gradually create risks — ones the telecom industry already faced two decades ago.

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AI in Telecom Hype with Benefits
Anton Pustovoi

AI in Telecom: Hype with Benefits

AI is reshaping telecom with smarter networks, personalized services, and enhanced security – but where do you (the telecom human!) fit in, and how can you avoid getting mired in the muck of mediocre results? In this human-created blog story, we look at how you can take charge of AI to turn the hype into real gains for your business.

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