Latest post
Want to Deliver a More Profitable Cloud PBX Service? Don’t Sell a Product, Sell Productivity
Looking for some new ideas for expanding your cloud PBX service? You’ve come to the right blog. True, this may at first seem like a typical PortaOne big-picture story about the history of change in telecom – but in reality it’s an idea factory for unlocking new cloud PBX and call center revenue streams. (And cultivating stronger customer relationships while you’re at it.)
PortaOne BHAG23 and Our vCC22 Customer Conference: The Highlights
Get to know our new cloud configuration management platform and discover how a young and talented developer and his team helped PortaOne launch our RESTful API. Plus: why the discovery phase matters in building telecom products and other highlights of PortaOne vCC22.
How Will PortaSwitch Enable Selling Your Mini Cloud Call Center Platform?
Since a paranoiac funeral house director invented automatic mechanical switching in 1890, call centers have helped businesses create good, direct relationships with their customers. Read on to understand how PortaSwitch is helping telcos build a business platform for mini cloud call center solutions.
Hidden Charges in Telecom: How Is PortaOne Improving the Honesty Standards?
People want to love honesty and openness. Yet in reality, many are afraid of it. In today’s story, we get honest about hidden charges in telecom, the historical role of PortaOne in telco charging history, and our current mission to help businesses stay (or become) honest.
PortaSwitch Alternatives: Why Do We Rank Well Among the Competition?
Learn about the PortaOne market niche and why we’re confident about our future. We also explain why the vendor is the best source for comparing alternatives. And BTW: comparison tables do not work in B2B telecom. Read on to find out why.
Securing PortaSwitch Through Updates (a.k.a. Three Leaps for the MR Gap): Understanding STIR/SHAKEN and VoIP Software Maintenance
We can only wish that PortaSwitch updates were as easy as smartphone updates. But things get more complicated when it comes to systems capable of processing thousands of simultaneous calls per second. Read this story to join our team of update pros.
Creating the Add-on Mart Community: Who We Learned from (and What Hard Lessons to Avoid)
You’ve already read about our early inspiration for building the Add-On Mart ecosystem and community – now we’re diving into a few specific stories, including a deep look at WordPress, Uber, and Zendesk.