Why Voice AI Cost Per Customer Is Still a Mystery to Operators

You’ve heard the term, you followed the trend back in the day, and now you might even think that softswitch is in the rear-view mirror in the telecom industry. Well, there’s more to the softswitch story than you think! And guess what: our friend the softswitch is not missing, it’s just transformed. So join us as we delve into the past, present, and future of this fundamental system and explore the impact it has had (and continues to have) on the modern telecommunications landscape.

Nigeria’s telecom landscape is undergoing a seismic shift, with new legislation that allows Mobile Virtual Network Operators (MVNOs) to enter the market. With 31 new MVNO licenses already granted by the Nigerian Communications Commission under a new tiered framework, competition is set to reshape the sector. In this story, we uncover the unique role that MVNOs will play in innovation, connectivity, and free consumer choice. We’ll also dive into the key strategies for success that are determining which MVNO in Nigeria will win.

Smart telcos are driving growth with automated workflows. Want to know why… and how? Join us in an automation revolution as we unravel the short, transformative history of integration, data syncs, and the backend automation of eSim activation, iPaaS, 5G, and more.

Scratch cards, gift cards, vouchers – they go by different names (and different forms), but the card market has long been intertwined with the global telco and e-commerce industries. And, as it turns out, its future may be too. Read our story about the fascinating evolution of what was once the cardboard king of the kiosk rack, and why we’re still placing bets on the scrappy scratcher.