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Your AI Cost Problem: AI Margins Live Between Two Invoices
At the end of each month, AI service companies face a glaring structural gap between customer invoices and vendor bills that rarely meet at the account level. While finance can see total revenue and overall costs, they often remain blind to per-customer profitability. Modern AI billing infrastructure must bridge this gap, transforming margin from a monthly estimate into a precisely measured output.

What Is MR? Sequel: What Is “Korporativ”? How the PortaOne Customer Conference Came to Be
Since the early 2010s, PortaOne has held a regular and much-loved customer conference, always covering great stories from the companies that use PortaSwitch and customize its open architecture. Here’s a brief history of the PortaOne customer conference, and how it has evolved in the era of social distancing.

Pumping Sokoban ⬆️ Up with Temporal: How Our Provisioning Workflows Evolved
How a little “push” logic from classic gaming helped PortaOne frame and name our External Systems Provisioning Framework, and other stories from our software evolution.

Revolutionary “Piece of 🏴 Scotland” — Our Hardy Migrating to SaaS in Telecom
Can you “own a piece of the cloud” in the same way you can “own a piece of Scotland” after becoming a “friend of Laphroaig”? We cover that and other essential life questions in this lochs-and-highlands themed story.

Breaking the Monolith to Microservices in Telecom (and What the Ottomans Have to Do with It)
If you lived in Europe during the Middle Ages, you would have heard of the Ottomans. If you live in the XXI century, you will have heard of Netflix. Now, learn the secret wisdom and lessons in software architecture that connect these two empires.

Everything You Wanted to Know About Click-to-Call but Were Afraid to Google
Click to call, CTC, click-to-call – there are plenty of ways to spell the type of solution that allows you to dial any phone number with a single click. Discover how they can affect the productivity of your team.

What Connects Source Code Ransom, PortaOne, Captain Phillips, and the US Navy? ⚓
It was a regular Thursday morning for Roman Khalenkov, chief commercial officer at PortaOne. Roman brewed his coffee and posted a new set of Barcelona street art to his Instagram. He then opened his office email and…