Latest post
Why Voice AI Cost Per Customer Is Still a Mystery to Operators
Rob Sikorski
June 18, 2026
Why can’t most voice AI operators tell you what a single customer actually costs them? Behind every AI call sits a fragmented multi-vendor stack generating charges across different billing units and cycles. Discover the hidden production costs that standard pricing pages completely leave out.
Featured
How Did We Survive It All? Stories of the Ukrainian Tech Business During War
We would rather not be writing this post. However, the war is a new reality for our families, homes, and business. Here are some stories from the Ukrainian cities and families under the Russian siege. You may know them as your PMs, BAs, support engineers, and developers. Now read about the other side of their lives.
Hennadiy Kornev
June 14, 2022
Technology
PortaOne Routing Engine: Your Secret CPaaS Call Routing Hack
Many CPaaS providers paint a rosy picture for their clients. Still, we know that the “one outgoing carrier” CPaaS model works best in developed markets, where prices for calling to the most popular destinations are roughly the same across regions and network types. Read this story to learn our solution for the many other situations that telcos are likely to come across.
Andriy Zhylenko and Hennadiy Kornev
May 17, 2022
Community
Publishing Your Apps to PortaOne Add-on Mart: DOs and DON’Ts
“If only I knew” is sometimes the astonished reaction of entrepreneurs once they discover the nuances of the ecosystem they are building for (hello, Steve). This story explains what you need to know, do, and refrain from doing to reap the rewards of publishing your Add-on Mart apps.
Hennadiy Kornev
April 26, 2022
Community
Add-on Mart Partners Guide: Launch ⚡️Fast and Safe
Learn how to launch your product via the PortaOne Add-on Mart – and do it fast, safe, and fun. You’ll find out what we are looking in prospective Add-on Mart partners, and how to capitalize on our excellent field expertise and friendly customer base.
Hennadiy Kornev
April 11, 2022
Featured
PortaOne 💕 Microsoft Teams PBX: A Love Letter to Redmond (and New PoCs for the Add-on Mart)
Microsoft might remind you of that super-ex with whom you may feel a kind of love-hate, but definitely not indifference. Right now, Redmond is scoring a big hit in office telephony with the add-ons for Microsoft Teams PBX – already drawing more daily active users than any competition. Microsoft has been taking a radically different approach with Teams since the very inception of the project. And that approach is now paying back hugely.
Hennadiy Kornev
March 31, 2022
Community
The CPaaS Ecosystem: Discover Corporations, Vendors, Telcos, and the Future 🔮
How did LEX help Amazon launch a competitor to Twilio? How has Microsoft adapted its Slack strategy for CPaaS? When did Vonage turn from a telco into a platform? Why are two divisions inside Cisco now competing against each other for CPaaS? Read the next part of our CPaaS ecosystem saga to find out.
Hennadiy Kornev
March 24, 2022