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Web Dialer vs Mobile App: What VoIP Providers Should Prioritise for Business Calling
While a mobile app is a must-have for any VoIP provider, the real battle for business deals is often won in the browser. Discover why a web dialer is the fastest way to remove onboarding friction, close complex sales, and deliver a professional business calling experience without the app store hurdles.

How Will PortaSwitch Enable Selling Your Mini Cloud Call Center Platform?
Since a paranoiac funeral house director invented automatic mechanical switching in 1890, call centers have helped businesses create good, direct relationships with their customers. Read on to understand how PortaSwitch is helping telcos build a business platform for mini cloud call center solutions.

Hidden Charges in Telecom: How Is PortaOne Improving the Honesty Standards?
People want to love honesty and openness. Yet in reality, many are afraid of it. In today’s story, we get honest about hidden charges in telecom, the historical role of PortaOne in telco charging history, and our current mission to help businesses stay (or become) honest.

PortaSwitch Alternatives: Why Do We Rank Well Among the Competition?
Learn about the PortaOne market niche and why we’re confident about our future. We also explain why the vendor is the best source for comparing alternatives. And BTW: comparison tables do not work in B2B telecom. Read on to find out why.

Securing PortaSwitch Through Updates (a.k.a. Three Leaps for the MR Gap): Understanding STIR/SHAKEN and VoIP Software Maintenance
We can only wish that PortaSwitch updates were as easy as smartphone updates. But things get more complicated when it comes to systems capable of processing thousands of simultaneous calls per second. Read this story to join our team of update pros.

Creating the Add-on Mart Community: Who We Learned from (and What Hard Lessons to Avoid)
You’ve already read about our early inspiration for building the Add-On Mart ecosystem and community – now we’re diving into a few specific stories, including a deep look at WordPress, Uber, and Zendesk.

Tech Resilience: From the OVH Fire to COVID and the Russian Invasion
The only way organizations can build true resilience is through handling real-life situations. Today’s story explains what helped PortaOne ensure that our tech infrastructure could survive both the OVH fire and the first weeks of the Russian invasion. And what a high school computer science teacher has to do with it all.