Latest post
Your AI Cost Problem: AI Margins Live Between Two Invoices
Rob Sikorski
July 2, 2026
At the end of each month, AI service companies face a glaring structural gap between customer invoices and vendor bills that rarely meet at the account level. While finance can see total revenue and overall costs, they often remain blind to per-customer profitability. Modern AI billing infrastructure must bridge this gap, transforming margin from a monthly estimate into a precisely measured output.
Featured
PortaOne 💕 Microsoft Teams PBX: A Love Letter to Redmond (and New PoCs for the Add-on Mart)
Microsoft might remind you of that super-ex with whom you may feel a kind of love-hate, but definitely not indifference. Right now, Redmond is scoring a big hit in office telephony with the add-ons for Microsoft Teams PBX – already drawing more daily active users than any competition. Microsoft has been taking a radically different approach with Teams since the very inception of the project. And that approach is now paying back hugely.
Hennadiy Kornev
March 31, 2022
Community
The CPaaS Ecosystem: Discover Corporations, Vendors, Telcos, and the Future 🔮
How did LEX help Amazon launch a competitor to Twilio? How has Microsoft adapted its Slack strategy for CPaaS? When did Vonage turn from a telco into a platform? Why are two divisions inside Cisco now competing against each other for CPaaS? Read the next part of our CPaaS ecosystem saga to find out.
Hennadiy Kornev
March 24, 2022
Featured
Players and Factors to Consider While Selecting CPaaS: How PortaOne Can Guide Your Business Through All the Drama 🍿
Is CPaaS a $17bn hype? Is it a “glorified cloud contact center” or just a “fancier” way of naming programmable VoIP, text, and video APIs? Or is it a groundbreaking business model that will enable telco technology vendors to survive? Follow the CPaaS drama as it evolves in today’s story. And if you’re wondering about the other (bigger) drama — yes, 🪖Russian rockets are flying over my head right now in my beloved Kyiv. But the show (and our economy) must go on. Please support PortaOne by reading this blog and becoming our happy customers. Your love makes us strong.
Hennadiy Kornev
February 24, 2022
Featured
How to Build Win-Win Partnerships with PortaOne: Think 🇨🇦 Canada and 🏊 Swimming!
Learn how to launch and build successful partnerships with PortaOne, featuring tips and advice from our Director for Global Channel and Alliances, Klaus Haertel.
Hennadiy Kornev
February 9, 2022
Trade
Navigating ⎈ Inbound Sales in Telecom: Is It the Dawn of a Hunter-Gatherer Era?
Meet our chief commercial officer Roman Khalenkov, and find out what insights he’s gained from his experiences at PortaOne – and what the future of inbound sales in telecom might look like.
Hennadiy Kornev
January 25, 2022
Featured
How a Virtual Conference Boosted Our Customer Excellence (and ‘22 Resolutions)
Presenting all the highlights of the PortaOne Virtual Customer Conference 2021 (vCC21), spiced with a few peeks at our “customer excellence resolutions” for the year ahead.
Hennadiy Kornev
January 11, 2022