What is Maintenance Releases?
Does a good product need a manual? In SaaS business, you bet it does, and it better be a darn good manual! Discover how the PortaOne team experimented with different formats and media for over two decades of customer service to deliver the best product documentation you’ll ever need in telecom.
The PortaOne Education Portal is many things: an online academy for our employees, a physical hub for our company in Chernihiv, and an important way for us to give back to our community. Read on to learn about the history of PortaOne Education, and how this hub is helping to expand knowledge within our team and far beyond.
How did a printing press error and a school olympiad in physics influence the future of PortaCare? Why and how did PortaOne move our support department from Kyiv to Chernihiv and Sumy? How did Kyiv become PortaOne’s center of niche competence? Read part 2 of the PortaOne Support saga.
How is billing different from invoicing, charging, and service provisioning? Why is the “subscription economy” era nearing its end? What is consumption-based billing, and why is it an industry changer? We interview the PortaBilling team to deliver their expertise to you.
Since the early 2010s, PortaOne has held a regular and much-loved customer conference, always covering great stories from the companies that use PortaSwitch and customize its open architecture. Here’s a brief history of the PortaOne customer conference, and how it has evolved in the era of social distancing.
Dual Version allows gradual migration of customer batches to a new release, avoiding the risks of unexpected downtime and impaired user experience. In this story we explain how we launched DV, failed, pivoted, and re-launched it again successfully. We also tell the story of a smart dude who never gives up.
Information and analysis on telecom topics: trends, technologies and companies that are shaping telecommunications.
PortaOne has been developing billing, business support systems, and cloud telephony software for communication service providers for over two decades. We’ve helped over 500 forward-thinking telcos in 100+ countries become market leaders while keeping the total cost of ownership for their business support systems under control.
We offer an unlimited lifetime license, and our open-architecture platform lets our customers quickly develop new services in-house. We give access to the source code to our customers to ensure security validation and transparency.
Visit www.portaone.com to find out how we can help you succeed.
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