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Value-Added Services (VAS) Are Redefining Telecom Profitability: Here’s How Operators Are Growing from Data to Dollars
As it becomes harder and harder to make a profit off data reselling, telecom operators are turning to value-added services (VAS) to drive growth and enhance customer satisfaction. In this story, we explore how telecoms are leveraging VAS to unlock new new revenue streams – and transforming the industry as they do it.
How a Virtual Conference Boosted Our Customer Excellence (and ‘22 Resolutions)
Presenting all the highlights of the PortaOne Virtual Customer Conference 2021 (vCC21), spiced with a few peeks at our “customer excellence resolutions” for the year ahead.
What Is MR? Sequel: What Is “Korporativ”? How the PortaOne Customer Conference Came to Be
Since the early 2010s, PortaOne has held a regular and much-loved customer conference, always covering great stories from the companies that use PortaSwitch and customize its open architecture. Here’s a brief history of the PortaOne customer conference, and how it has evolved in the era of social distancing.
Pumping Sokoban ⬆️ Up with Temporal: How Our Provisioning Workflows Evolved
How a little “push” logic from classic gaming helped PortaOne frame and name our External Systems Provisioning Framework, and other stories from our software evolution.
Revolutionary “Piece of 🏴 Scotland” — Our Hardy Migrating to SaaS in Telecom
Can you “own a piece of the cloud” in the same way you can “own a piece of Scotland” after becoming a “friend of Laphroaig”? We cover that and other essential life questions in this lochs-and-highlands themed story.
Breaking the Monolith to Microservices in Telecom (and What the Ottomans Have to Do with It)
If you lived in Europe during the Middle Ages, you would have heard of the Ottomans. If you live in the XXI century, you will have heard of Netflix. Now, learn the secret wisdom and lessons in software architecture that connect these two empires.
Everything You Wanted to Know About Click-to-Call but Were Afraid to Google
Click to call, CTC, click-to-call – there are plenty of ways to spell the type of solution that allows you to dial any phone number with a single click. Discover how they can affect the productivity of your team.